The use of the swimming pool is exclusive for Bukubaki guests. Its opening hours are from 9:00 am to 8:00 pm.
Our skate bowl is always open to public, except when there are skate lessons in progress or any temporary official announcement that says otherwise. All bowl users must to register at reception. The opening hours are the same as the swimming pool. On high season, only guest may use it.
In front of our reception you may find our small shop, with the same opening hours as the reception. In this store you may find souvenirs, postcards, local art, selection of natural and products, organic cosmetic products and clothing collection.
There is a laundry in the resort that works with tokens, available at the reception:
Laundry 7kg: 6€
Dryer 15min: 2€
The price includes laundry detergent. The fabric softener will have an extra cost of 1€.
We offer a cleaning service on the fifth day of your stay and every fifth day thereafter. However, there is a daily cleaning service with an extra fee of 10€ per day. Towels are changed every third day of your stay. This service can also be daily at an extra cost of 2€ per day.
Our guests can use our private car park, free of charge. Our parking consists of:
15 parking spots uncovered inside the resort
8 covered parking spots in front of the resort
1 parking space for people with disabilities
10 parking spots uncovered beside resort
3 parking spots uncovered for electric cars
Payments are only accepted in euro (€).
We ask our guests to respect the quiet period between 23h00 and 07h00. Our staff is authorized to supervise and act in case of violation of this rule, which could lead to immediate abandonment of the resort.
PRESERVE THE NATURE
Bukubaki is an Eco Resort and its construction was inspired by the natural balance that surrounds us. We encourage our guests to honor and respect all forms of life, so that together we can preserve nature and minimize our eco footprint and noise pollution.
The resort is open to public and you are welcome in our common areas, with the exception of our swimming pool.
All pets are welcome at our resort on a leash. However, they cannot stay in our accommodation.
Any value that the guest brings to the resort is their responsibility and Bukubaki is not responsible for any damage or loss of the item.
DAMAGE AND CLEANING
The resort is cleaned and inspected by the housekeeping department before and after any arrival and check-out to ensure a high standard service and a comfortable stay. Any damage or cleaning issue that is noticed upon arrival must be reported to reception immediately. If they are not reported within 3 hours of arrival, the guest is responsible for any damage to the property and for any missing items. Any maintenance issues must also be reported to reception so that we can act accordingly and keep the resort running smoothly.
NO SMOKING OR OPEN FLAME
Smoking is not allowed within the resort facilities for security reasons, as is the use of open flame. The use of candles is not recommended. A 250€ fine will be charged if we notice that a guest smoked inside the facilities.
There is a fina for damages relating to Bukubaki's bed linen and towels:
Cushion cover: 14€
Single sheet: 10€
Double sheet: 20€
Single duvet cover: 50€
Double duvet cover: 70€
Small towel: 4€
Medium towel: 17€
Large towel: 15€
Feet towel: 10€
Beach towel: 25€
Protect yourself from Covid 19
In order to prevent the spread of infection by Sars-CoV-2, all customers are requested to wear a mask inside the main building, changing rooms and other closed facilities. If they do not have one, a mask will be made available, so they should wait outside.
In this way, all our customers are made aware of the basic precautions for the prevention and control of COVID-19 infection, namely by:
Hand hygiene - wash your hands frequently;
Respiratory etiquette - coughing or sneezing into the bent forearm or using a tissue;
Social distancing - between customers and workers, avoid clusters;
PROCEDURES IN A SUSPECTED CASE
Any customer with signs and symptoms of COVID-19 and an epidemiological link, or who identifies another customer in the enterprise with criteria compatible with the definition of a suspected case, must inform the reception by telephone. The client must not leave the enterprise and must not go to the hospital emergency room, the health center or private practice.
In case the customer is in their accommodation unit in the "Tree House" or "Bungalow" typology, they must remain the same as an isolation room. If the accommodation unit is of the "Canadian Room" or "Sharing Villa" typology, upon the manifestation of signs and symptoms, the service manager will accompany the client to the isolation room, whenever possible, maintaining a safe distance, using surgical mask and disposable gloves.
If the customer is not in their accommodation unit, they should analyze the distance where they are, in order to analyze the shortest route between the accommodation unit and the isolation room. If the suspected person is a client, Bukubaki Eco Surf Resort should contact the SNS 24 (808 24 24 24), awaiting instructions from the health professionals and the clinical decision.
The NHS health professional 24 questions the signs and symptoms and epidemiological link compatible with a suspected case of COVID-19. After evaluation, the SNS 24 informs the validation or not:
If it is not a suspected case of COVID-19 - the Enterprise informs the client of this non-validation
If it is a suspected case of COVID-19 - the NHS 24 contacts the Doctor's Support line (LAM), from the General Directorate of Health, to validate the suspicion. From this validation, the result could be:
Suspected case not validated, this is closed for COVID-19. The NHS 24 defines the usual procedures that are adequate to the client's clinical situation.
Suspected case validated, the DGS activates INEM, INSA and Regional Health Authority, starting the epidemiological investigation, managing contacts and confirming a suspected case in the enterprise.
In order to avoid and restrict the direct contact of workers and clients with the suspected case of COVID-19 disease and to allow social distancing from it, an isolation room was created. Bukubaki's isolation room is located in the main building on the first floor. The entrance to the building should be done by the shortest route, advising the restaurant's side door, followed by the stairs, the isolation room is the last door on the right.
On the first floor, just after the stairs, there are 5 doors, on the left side there is only one door, from the terrace, on the right side, there is the sauna door and the bathroom door, at the bottom of the side. right to isolation room and, opposite an office. In suspected cases, this floor is reserved for the person responsible and the suspected case, with the bathroom being exclusive to the suspected case.
This insulation room has the following characteristics:
Mechanical ventilation system - air conditioning
Smooth and washable wood coverings (no rugs)
Chair and/or table
Kit with water and some non-perishable foods
Waste container (with non-manual opening and plastic bags)
Alcohol-based antiseptic solution (available inside and at the entrance to this area)
Used clothing collection bags
Some of these products are stored in the respective warehouse and reserved for emergency needs. The circuit to be made to the isolation room should be the shortest between the location where you experience symptoms and the isolation room.